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How to Monitor and Resolve Common ArcGIS Performance Issues

Posted by Jason Harris on Jan 3, 2017 9:54:03 AM

It’s Monday morning and you’re staring at your computer while it takes literally minutes to boot up, tapping your fingers on that endless to-do list next to your mouse. Will it ever finish? We’ve all been there, waiting on a machine that is supposed to work faster than our brains do while the minutes in our too-short days fly by. One of the most frequently sought after technical support questions of ArcGIS for Desktop users is performance issues. As a large and complex application, ArcGIS demands a lot of memory to operate even basic processes. For optimal workflows, it is important that you stay on top of ArcGIS performance issues so that you can resolve them as quickly as possible, and keep your work as efficient as possible.

Use PerfQAnalyzer to Track Workflows

PerfQAnalyzer is a tool that allows you to customize and track all your processes, allowing you to automate the tracking of your ArcGIS performance issues. If you’re wondering how long rendering takes, or maybe the time invested in editing features, this tool will give you breakdowns of all your processes. You will also have the flexibility to change your workflows as you discover how to make them run more smoothly. This tool is available to the Esri community free of charge and has a number of technical articles associated with it to help users adapt it to their needs. Just a few of the processes you’ll now be able to track are time rendering, creating editing scripts, capturing fetch data times, and enabling an oracle database trace.

Troubleshooting ArcGIS Performance Issues

  1. Did you check the minimum requirements after your last upgrade?
    Many times ArcGIS users will upgrade their version without checking if there are new minimum requirements for things like RAM. If you didn’t think to check on your last software upgrade and noticed a significant decrease in operating times, make sure that your hardware can handle it.
  2. Reboot
    Sometimes glitchy software just needs a breather. Don’t subject yourself to that feeling of being on hold with the cable company for 45 minutes for them to tell you to reboot your modem. The first thing you need to do is reboot your machine and see if that changes anything.
  3. Are your ArcGIS performance issues data specific?
    Sometimes your software could be having a hard time with a certain kind of file like MDX. If this is the case, try opening a blank file and copying your data into it and see if there is still a problem or if the original file was the problem. If you aren’t sure if the problems are data specific, test all your workflows to get a better idea of what the issues are so you can better know how to resolve them.
  4. Is it just your machine?
    If you’re having ArcGIS performance issues on your machine but aren’t hearing the same complaints from your coworkers, you might need to check your hardware or try defragmenting your hard drive. Windows has a defragmenting tool, but sometimes third party software does a better job and is worth the investment.

There are a whole host of reasons and solutions for your ArcGIS performance issues. Don’t be discouraged if you’re experiencing setbacks in your workflow. You can always call ArcGIS experts like us at ROK to get some help and training on how to troubleshoot your mapping setbacks.

Topics: arcGIS, ArcGIS Troubleshooting, optimization, Performance

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